COVID-19 has exacerbated trends of increasing transit ridership and increasing costs that existed before the pandemic. What has happened? What changes will be short-lived? Which may change transit for the longer term?
Public transit exists to serve people and their mobility needs. This mission as a provider of social service includes addressing societal problems, like homelessness, that occur on transit, enhancing the safety of transit passengers, and ensuring that fares are not a barrier to meeting mobility needs.