FAQ – What is the refund policy?

Once you register, we pay for you to attend even if you cancel. Thus, in most cases, we cannot offer a refund.

Your registration is transferable, and you can change the name on your registration until Oct. 6, 2023 by logging into Eventbrite and clicking your order on the Tickets page. Note that this doesn’t change payment responsibility from the original registrant.  If you change the name of your registration, please notify us at arrowhead@uclaarrowheadsymposium.org.

Exceptions will be made for individuals who will be under stay-at-home orders from their healthcare provider during the symposium. The individual must notify symposium organizers at arrowhead@uclaarrowheadsymposium.org within 24 hours of being placed on the restriction and include a copy of the order from their healthcare provider. Any refunds will be minus the Eventbrite fees.