Can I update my registration information?

You can update the information on your order (such as name, email address, or answers to the organizer's questions) by clicking your order on the Tickets page until Friday, October 11, 2019. Please contact us at arrowhead@uclaarrowheadsymposium.org if you have already completed your registration and still want to purchase an add-on item (Ground Transportation or Sunday [...]

By |2021-03-11T09:14:26-08:00July 25th, 2017||Comments Off on Can I update my registration information?

Can I invite an additional person to attend and stay in my room?

No, all attendees and guests must be registered to attend the conference and stay as a guest at the conference center. UCLA reserves the right to cancel attendee registration if they were not nominated to attend and to ask non-registered guests to leave the premises.

By |2021-03-11T09:14:26-08:00July 25th, 2017|, |Comments Off on Can I invite an additional person to attend and stay in my room?

May I request a specific room at the conference center?

Please let us know during the registration process if you have a mobility issue and need to be housed in a room close to the main conference. The conference center will do its best to accommodate requests based on availability and medical needs. However, these accommodations are not guaranteed.

By |2021-03-11T09:14:26-08:00July 25th, 2017||Comments Off on May I request a specific room at the conference center?

Can I request dietary restrictions and meal preferences?

Yes, you will indicate your dietary preferences during the registration process. The conference center will do its best to accommodate most meal preferences (vegetarian, gluten-free, vegan, etc).

By |2021-03-11T09:14:26-08:00July 25th, 2017|Comments Off on Can I request dietary restrictions and meal preferences?

Is smoking allowed in the buildings?

The UCLA Lake Arrowhead Conference Center is a smoke free property. Due to this, we will be required to bill a smoking fee during the symposium or post check-out to guests who will be participating in smoking activities in the rooms for this event.

By |2021-03-11T09:14:26-08:00July 25th, 2017||Comments Off on Is smoking allowed in the buildings?

May I request a suitemate?

Yes, you can request a suitemate (that we hope is mutually agreed on) during the registration process. Our policy is to pair suitemates of the same gender unless otherwise requested. We will do our best to pair attendees from the same organization but this is not guaranteed.

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What lodging accommodations will be provided?

Included in the registration is the lodging for two nights and meals (Sunday Dinner - Tuesday Lunch). Lodging at the UCLA Lake Arrowhead Conference Center are semi-private cabins (condolets).  Your condolet will be shared with another symposium attendee. You may request a suitemate by indicating so during the registration process. Some condolets have an open-door bedroom [...]

By |2021-03-11T09:14:26-08:00July 25th, 2017||Comments Off on What lodging accommodations will be provided?

What is the refund policy?

Once you register, we pay for you to attend even if you cancel. Thus, in most cases we cannot offer a refund. We may be able to offer refunds on a case-by-case basis through Monday, September 23rd. Your registration is transferable, and you can change the name on your registration until October 11, 2019 [...]

By |2021-03-11T09:14:26-08:00July 25th, 2017||Comments Off on What is the refund policy?